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Business Profile

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A-Power is one of the leading Computer Retail Stores in the Lower Mainland, with two stores in Richmond and Burnaby, we have recently initiated our web online sales division and will continue to grow and improve our customer service commitment standards. We offer a lucrative performance based compensation plan and the opportunity to become involved in one of the more exciting stores in technology retail today. The ideal candidate possesses the following qualities:

  • You are a friendly, customer-focused individual who understands the importance and intricacies of always being ready to serve the customer.
  • You are a team player who has earned the respect of your peers through commitment, partnership and effective communication.
  • You are successful in a role as a direct result of your ability to understand and anticipate customer / peer needs and deliver upon them.
  • You are self-motivated, adaptable and decisive ensuring the best outcome for the business.
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How to Apply

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We are currently looking for energetic and motivated individuals for the following positions:

To apply, please forward your cover letter and resume to hr@a-power.com. Only short-listed candidates will be contacted.

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Positions Available

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Full Time - Warehouse Inventory Coordinator

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DUTIES

  • This position is tasked with keeping warehouse functions, such as inventory control and logistics, running smooth.
  • The ideal candidate must be familiar with shipping / receiving procedures, distribution, logistics, common carriers operations and internal control procedures.

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DETAILED RESPONSIBILITIES

  • Inventory control
  • Inventory transfer
  • Shipping / Receiving duties
  • Must be able to lift 30 lbs.
  • Warehousing
  • Prepare weekly inventory report
  • Return Merchandise Authorization (RMA) – initiate RMA request with product vendors and follow-up to ensure timely processing and return of defective products.
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QUALIFICATIONS

Minimum requirements to be considered for this position:

  • Some college education strongly preferred.
  • Strong Communication skills
  • Excellent Customer Service Skills
  • Team Player
  • Warehousing
  • Good common sense and the ability to work effectively under pressure.
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FT/PT Service Technician

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DUTIES

  • Provide support to customers by any available communication medium.
  • Service desktop PCs to high-end servers
  • Ability to go onsite to customers' premises to provide PC service and support.
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REQUIREMENTS

  • Inventory control
  • Inventory transfer
  • Shipping / Receiving duties
  • Must be able to lift 30 lbs.
  • Warehousing
  • Prepare weekly inventory report
  • Return Merchandise Authorization (RMA) – initiate RMA request with product vendors and follow-up to ensure timely processing and return of defective products.
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Account Executive (Full Time)

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RESPONSIBILITIES

  • Maximize sales opportunities with every customer by using current selling techniques and company programs.
  • Provide technical sales assistance with computer and peripheral devices in person, by telephone and emails.
  • Maintains professional and technical knowledge by attending workshops, training and reviewing product literature and training networks.
  • Merchandising and other store housekeeping duties.
  • Perform inventory counts and inventory transfer.
  • Resolves customer complaints by investigating problems and developing solutions.
  • Serves as the customer's key contact regarding pricing, shipping, delivery and other sales related issues.
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QUALIFICATIONS

  • 1-2 year(s) sales experience in computer hardware industry.
  • High school diploma. Some college education preferred.
  • In depth knowledge of computer products, peripheral devices, and computer technology.
  • Strong selling skills and a professional image.
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KNOWLEDGE, SKILLS & ABILITIES

  • Self-motivation and initiative.
  • Good common sense, professionalism and the ability to work effectively under pressure.
  • Knowledge of PC preferred.
  • Exercise responsible customer service decision-making skills and abilities
  • Strong communication and interpersonal skills.
  • Problem solving skills.
  • Google Expert.
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WORKING CONDITIONS

  • Sitting and using office equipment for long periods of time
  • Occasional lifting of items up to 40 lbs
  • Employees must be available to work a flexible schedule, Monday through Saturday.
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Corporate Account Manager (Full Time, Inside Sales)

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THE ROLE

  • An accomplished relationship builder and problem solver, you find solutions to business challenges in a dynamic and growing industry. Our clients depend on the knowledge that we provide them on our products and services that will best meet their IT needs.
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RESPONSIBILITIES

  • Use personal selling strategies to promote A-Power's high value products and services to new and existing customers, focusing on the SMB (Small and Medium Business) market.
  • Maintain and grow account base by calling on current and previous clients
  • Present all promotions and special offers to clients
  • Stay up to date on current industry trends and products, and effectively communicate information to the client
  • Handle customer care issues, and be committed to finding a solution
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QUALIFICATIONS

  • Minimum of one year of inside sales experience
  • Exposure or experience in business to business (B2B) sales considered favorably
  • IT industry experience considered an asset
  • Experience using Microsoft Windows PC's, including Word, Excel, and Outlook
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KNOWLEDGE, SKILLS & ABILITIES

  • Able to build and maintain a lasting relationship with clients
  • Excellent listening skills
  • Exceptional verbal communication and presentation skills
  • Strong written communication skills
  • Strong problem solving skills
  • Knowledge of IT products and solutions
  • Proven ability to work in a team environment
  • Self-motivated
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WORKING CONDITIONS

  • Sitting and using office equipment for long periods of time
  • Occasional lifting of items up to 40 lbs
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